@article{Ali_Saleh_Akoi_Abdulrahman_Muhamed_Noori_Anwar_2021, title={Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms}, volume={5}, url={http://dx.doi.org/10.22161/ijebm.5.2.6}, DOI={10.22161/ijebm.5.2.6}, number={2}, journal={International Journal of Engineering, Business and Management}, publisher={AI Publications}, author={Ali, Bayad Jamal and Saleh, Pakzad Fadel and Akoi, Shwana and Abdulrahman, Aram Ahmed and Muhamed, Awezan Shamal and Noori, Halwest Nowzad and Anwar, Govand}, year={2021}, pages={65–77} }