@article{Peter_Batonda_2022, title={Effect of service quality on customer satisfaction in Tanzanian energy industry: A case of TANESCO residential customers in Nyamagana District}, volume={6}, url={http://dx.doi.org/10.22161/ijebm.6.1.6}, DOI={10.22161/ijebm.6.1.6}, number={1}, journal={International Journal of Engineering, Business and Management}, publisher={AI Publications}, author={Peter, Joseph Joel and Batonda, Gerry}, year={2022}, pages={47–59} }